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RTS Labs in Henrico poised to double its workforce over the next few years
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RTS Labs in Henrico poised to double its workforce over the next few years

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Custom software company RTS Labs’ nearly 80 employees moved into a larger office space in September, and already company founder Jyot Singh talks about outgrowing the 11,000 square feet of space.

The new office space was designed by local firm SMBW and is in a building on Lake Brook Drive in western Henrico County. Designed to RTS Labs’ specifications, there is an open floor plan where employees, many dressed casually in jeans and hoodies, sit at desks and tables working on computers. Various-sized smaller rooms are off the main area.

In all, the space can accommodate about 95 employees.

The company has nearly 80 employees now, Singh said. He projects the company will grow to 200 employees in the next couple of years.

On Friday, Gov. Ralph Northam announced that 90 jobs will be coming to RTS Labs in the years ahead and said the company’s growth “will further advance the region’s position as a leader in information technology, a sector with significant anticipated growth and upward mobility.”

“We have figured out attracting the right talent for us,” said Singh, who started the company in 2010 with just two employees.

“There is never a scarcity of work for us. We figured out our niche, which is digital transformation, and we are doing that for all the way from startups to Fortune 500 companies,” he said.

RTS Labs is in growth mode and is getting support for the future expansion from the Virginia Economic Development Partnership’s Virginia Jobs Investment Program.

The program provides incentives for recruiting and training workers, offsetting human resources costs of expansion.

According to the Virginia Economic Development Partnership office, RTS Labs is eligible to receive up to $800 per net new job associated with the project, up to $72,000. The company is eligible to receive funding once the employee has been on the payroll for at least 90 days.

Singh said RTS Labs’ revenue has doubled every year. Clients include Dominion Energy, Goodwill Industries, the Virginia Museum of Fine Arts, Advance Auto Parts, Blue Ocean Brain, Envera Health and Venebio Group.

Goodwill spokeswoman Laura Faison said RTS Labs helped the nonprofit organization redo its website earlier this year. The new Goodwill Industries website launched in May, and already viewership is up 40 to 50 percent, Faison said.

“Our approach to them was we have three to four distinct audiences. We needed a site that can fit all of those audiences,” she said.

Goodwill also had a fixed budget to work with, Faison said.

A team from RTS Labs spent about six weeks getting to know those audiences, which includes employers, shoppers, job seekers and donors, she said.

“It came down to there wasn’t someone trying to shove a solution on us. It was here is what we think makes sense for your business,” Faison said.

Singh said RTS Labs is hiring.

“We hire for attitude. Everything else can be trained. So we hired a bartender, and he is our best front-end developer. We’ve hired people who have been chefs and made them DevOps engineers,” he said, referring to workers skilled in software development and information technology operations.

“It’s something unique about our culture. ... You don’t have to be a computer science graduate to work here. We’ve created an environment of learning and growth,” Singh said.

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