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Commonwealth Endodontics values autonomy, open communication, team building

Commonwealth Endodontics values autonomy, open communication, team building


Commonwealth Endodontics, which opened in 1997, doubled in size this year with the opening of two new offices, one in Mechanicsville and the other in western Henrico County.

It is one of the largest endodontics practices in Virginia with seven specialty doctors and four office locations. All four of the practice’s partners served in the armed forces.

Commonwealth Endodontics — a branch of dentistry dealing with diseases and injuries of soft tissues inside teeth — provides procedures including root canal therapies, cracked teeth management, microsurgeries and treatment for dental traumas.

It employs two specialist doctors licensed to administer intravenous sedation for patients with dental anxiety.

“Our vision is to continually grow,” said Guylyn Diamond, the practice administrator. “What that looks like long term, I don’t know. Nothing is immediate. In the next five years, we will probably open one to two more offices.”

The opportunity to open in the Short Pump area arose sooner than expected, hence the decision to open in April, soon after the opening in Mechanicsville, she said.

Patients from Williamsburg and Kilmarnock to Charlottesville are referred by their regular dentists for treatment at the specialty practice, which uses more high-powered microscopic and three-dimensional technologies than most generalist dentistry practices.

“We have an amazing team, amazing vision and values,” Diamond said. “Our vision is to be the premier endodontic practice in the commonwealth providing the highest level of patient care.”

The working environment is welcoming and open, placing value on “open communication in a kind and personal way,” she said. “We don’t have micromanagers in the practice. Everyone has the autonomy to do their jobs.”

Employees are given what the practice calls “a generous” amount of paid time off after the first 90 days of employment, an annual $200 allowance for scrubs or professional attire, $360 toward all employee health care premiums, nine paid holidays, and a 401(k) package with a 3 percent company match after one year of employment.

“Most of us have children and families, so we try to be mindful of that and make sure we promote a work/life balance,” Diamond said.

Employees start with two weeks of paid time off and can get up to four weeks, depending on their longevity.

Full-time employees are entitled to an added and unusual benefit: complimentary root canals.

The practice plans a full calendar year of team-building events, such as taking a self-defense course, participating in the Ukrop’s Monument Avenue 10K, and enjoying scavenger hunts, casino nights, a day at a shooting range and a companywide retreat in the fall at Tides Inn, a Chesapeake Bay resort in Irvington.

Events help employees get outside the office so they can have fun and enjoy one another’s company, Diamond said.

Every year, a team of specialists travels to Wise County to volunteer time and expertise as part of the Mission of Mercy Project, providing free endodontic dental care to low-income families. The practice also provides pro bono care — a total of more than $115,000 in 2017 and 2018 — for patients referred by CrossOver Healthcare Ministry, a Christian organization that provides health care and promotes wellness to people in need.

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