If you need a new or renewed passport, it’s difficult to predict when you might receive it. Though the State Department has chipped away at its backlog of passport applications, it still has a long way to go and a reduced workforce at its passport offices nationwide.
The agency says its main priority now is processing passport requests for life-or-death emergencies, and it won’t estimate how long it will take to process conventional requests, whether new or in the pipeline.
However, readers have shared anecdotal reports of wait times of five weeks to more than three months:
— In Weatherford, Texas, V.B. submitted her passport renewal on May 22 “and finally received an email it will be mailing to us on Aug. 12.” But some parts of the process moved faster than others. G.B., who is married to V.B., wrote that their check “cleared the bank in less than a week after mailing in the application.”
— In Pleasanton, Calif., Erik Scherer said he submitted his passport renewal in early July. “I think I am happy to report that I received the passport back today,” Scherer wrote Aug. 8. “I say ‘think’ because I had (the) photo taken with full-on pandemic hair.”
— In Diamond Bar, Calif., Randy Kung said he applied for a passport renewal during the week of April 5, in the early weeks of the passport office’s closure, and signed up for email notification of his application’s status. More than three months later, on July 27, he received email notification. On July 30, the passport arrived.
— In Pau, France, David Blackburn (formerly of Long Beach, Calif.) wrote that he sought a normal renewal — not expedited — and on June 6 put it in the mail.
“I expected long delays as stated on the (Department of State) website,” he wrote. Instead, he said, his renewed passport arrived June 20, barely two weeks after he’d applied.
“Generally, I’m not a big fan of functionaries, but was impressed (but not completely surprised) to get it so quickly,” he wrote.
The State Department updates its passport-backlog statistics every Thursday. On Thursday, officials reported that they’d issued 213,000 passports in the previous week and received 139,000 applications. That left the agency’s backlog at 1.06 million, a number that officials say is not uncommon for the busiest weeks in a normal year.
The State Department’s passport pages include details on contact information, which offices are open, how the process works, how you may be able to get a status update and why the agency continues to cash checks promptly while running behind in its other tasks.
The short answer: Government workers can process your payments while working from home, but can handle secure documents such as birth certificates only in a government office. And most of those remain at reduced capacities.