Wendy Mallory, MPH, MSN, FNP-C, consults with a patient at Nautilus Health
Going for your annual wellness checkup should not be something you dread. Nautilus Health has worked hard to provide a seamless patient experience, which is one reason it has been selected as a finalist for Best Primary Care Practice in the Richmond Times-Dispatch The Best 2026 awards.
“What sets Nautilus Health primary care apart from many traditional primary care practices is that we have intentionally designed our practice around the patient experience,” said office manager Ashley Chenault. “Our schedules allow for longer appointment times so patients do not feel rushed and our providers have the time to listen, answer questions and provide the compassionate, individualized care our patients deserve, without paying extra fees for the privilege.”
Nautilus Health has transformed the traditional checkup experience, creating an environment for patients that feels compassionate, personal and focused on them instead of being built to maximize the number of appointments every day.
Nautilus Health care team
Care that feels personal
While the team of experienced nurse practitioners at Nautilus Health come from diverse backgrounds and specialties, they are all passionate about providing high-quality preventive care and working with patients to support their long-term health needs.
“We aim to provide personalized attention while keeping quality primary care accessible to everyone,” Tiffany Polo, nurse practitioner, said. “As we have grown, our team has continued to adapt, take on new challenges and support one another. What we are most proud of is that, despite our growth, we have maintained the close-knit environment that has been such an important part of who we are.”
And with their top-three finish in The Best Awards for 2026, this approach seems to have paid off. “Our patients are at the heart of everything we do, so being a finalist for an award where patients nominated and voted for us is the ultimate accolade,” said Polo. “Every member of our team has contributed to where Nautilus Health is today, and being recognized by the community we serve makes that accomplishment even more meaningful. There is a tremendous sense of pride among our providers and staff.”
The recognition is also buoying the Nautilus Health team as they expand to a second location in Chesterfield. “As Nautilus Health grows, we want to attract team members who share our patient-focused mission. Being recognized as an RTD The Best finalist helps prospective employees see that they would be joining an organization with a strong reputation in the Richmond community and an exciting future ahead,” she said. “We are looking for people who value compassion, teamwork, accountability and excellent patient care.”
If you’re looking for a new primary care provider, call Nautilus Health at 804.569.5400 or make an appointment through their online scheduler. Appointments are currently available at both the Mechanicsville and Chesterfield locations.
